黑白体育 (HBSPORTS) - Official China Website - 黑白体育平台

We take your personal information security very seriously. All user information registered on the HBSPORTS platform, such as name, email, phone number, and address, will be protected with strict measures. We are committed to being responsible for the information you provide and will never share it with any external parties.

Furthermore, we do not store any credit card information on our servers. All payments are processed through industry-leading payment gateways and utilize SSL encryption technology to ensure the security of your transactions.

Your Data Rights

HBSPORTS collects data on how visitors use our website.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Refund Conditions

• The product you purchased has a severe malfunction or significantly deviates from the platform's description, and we are unable to provide an effective solution.
• Service interruptions due to force majeure events (e.g., cyberattacks, system maintenance) that prevent you from using the platform's functions normally.
• You initiated a dispute or complaint before notifying our customer service team of the issue.

Situations Not Eligible for Refunds

• The purchased product's functions differ significantly from what was promised on the platform, and we cannot rectify it within a reasonable timeframe.
• You initiated a refund or dispute process before contacting our customer service team for a solution.
• The purchased product fails to meet your reasonable expectations based on the platform's public promotion, and this discrepancy impacts your core user experience.

Membership Cancellation