We take your personal information seriously. All details you share with 黑白体育 (HBSPORTS), like your name, email, phone, and address, are protected with robust security measures. We're committed to safeguarding your data and will never share it with external parties.

We don't store any credit card details on our servers. All payments are processed through leading payment gateways using SSL encryption for secure transactions.

Your Data, Your Rights

HBSPORTS gathers data on how you use our site.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

When Refunds Apply

• The product you purchased has a significant defect or doesn't match the platform's description, and we can't provide a working solution.
• Service interruptions due to force majeure events (like cyberattacks or system maintenance) that prevent you from using the platform's features normally.
• You initiated a dispute or complaint before informing our customer support team about the issue.

Situations Where Refunds Aren't Possible

• The purchased product's functionality significantly differs from what's promised on the platform, and we can't fix it within a reasonable timeframe.
• You started a refund or dispute process before contacting our customer support team for a resolution.
• The product you bought doesn't meet your reasonable expectations based on the platform's public promotion, and this difference impacts your core user experience.

Cancelling Your Membership